Privacy policy

Last updated: October 16, 2026

G3D operates this store and website, including all related content, features, tools, products, and services (the "Services"). The Services are powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy controls with respect to your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal information we collect "Personal information" means information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information. Depending on how you use the Services and where you live, we may collect the following, including inferences drawn from it:

• Contact details: name, billing and shipping address, phone number, and email address.
• Financial information: card numbers, payment details, transaction details, and payment confirmations.
• Account information: username, password, security questions, preferences, and settings.
• Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your order history.
• Communications: information you include when you contact us, such as a support request.
• Device information: details about your device, browser, network connection, IP address, and other identifiers.
• Usage information: how and when you interact with and navigate the Services.

Where we get personal information

• Directly from you, when you create an account, use the Services, contact us, or otherwise provide it.
• Automatically, from your device through the Services, including through cookies and similar technologies.
• From service providers that collect or process information on our behalf.
• From partners and other third parties.

How we use personal information

• To provide and improve the Services: processing payments, fulfilling orders, managing your account, arranging shipping, handling returns and exchanges, sending account and order notifications, remembering your preferences, and recommending products.
• For marketing and advertising: sending promotional messages by email, text, or mail, and showing you advertisements based on your activity on the Services.
• For security and fraud prevention: authenticating accounts, securing payments, and detecting and responding to fraudulent, illegal, or harmful activity. If you create an account, please keep your login details private.
• To communicate with you: providing customer support and responding to your requests.
• For legal reasons: complying with the law, responding to valid legal requests, participating in legal proceedings, and enforcing our terms and policies.

How we disclose personal information We may share personal information with third parties for legitimate purposes, including:

• Shopify and other providers that perform services for us, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
• Business and marketing partners that help us provide marketing and advertising services. For example, Shopify may support personalized advertising based on your activity across merchants and websites. These partners use your information according to their own privacy notices. Depending on where you live, you may opt out of this sharing at g3dprint.shop/pages/data-sharing-opt-out.
• Third parties you direct us to share with or consent to, such as shipping carriers or social media and login integrations.
• Our affiliates, if any.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including subpoenas and similar requests), to enforce our terms and policies, and to protect the Services, our rights, and the rights of others.

Relationship with Shopify The Services are hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve them. Information you submit may be shared with Shopify and with third parties located in other countries. We also use certain Shopify features that combine information from your interactions with our store, other merchants, and Shopify. For those features, Shopify is responsible for processing your personal information and for handling your related requests. To learn more, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal at privacy.shopify.com.

Third-party websites The Services may link to websites operated by third parties. Please review their privacy and security policies before using them. We are not responsible for the privacy, security, or accuracy of those websites, and a link does not mean we endorse them. Information you share on public platforms, such as social networks, may be visible to others.

Children's information The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority where they live. A parent or guardian who believes their child has provided us with personal information may contact us to request its deletion. As of the effective date of this policy, we have no actual knowledge of selling or sharing the personal information of individuals under 16.

Security and retention No security measures are completely secure, and information sent to us may not be secure in transit. Please do not send sensitive information to us through insecure channels. We keep personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights and choices Depending on where you live, you may have some or all of the following rights. These rights may be limited, and we may decline a request where the law allows.

• Access: to request access to the personal information we hold about you.
• Deletion: to request that we delete your personal information.
• Correction: to request that we correct inaccurate personal information.
• Portability: to receive a copy of your personal information and to request its transfer to a third party, in certain cases.
• Opting out of sale, sharing, or targeted advertising: you may exercise this right at g3dprint.shop/pages/data-sharing-opt-out. If your browser sends a Global Privacy Control signal, we will treat it as an opt-out request for that browser and device, and for any linked Shopify account where possible. More information is available at globalprivacycontrol.org. We do not respond to other "Do Not Track" signals.
• Communication preferences: you may unsubscribe from promotional emails at any time using the link in those emails. We may still send non-promotional messages about your account or orders.

To exercise these rights, contact us using the details below. You may also learn about rights relating to data processed by Shopify at privacy.shopify.com. We will not discriminate against you for exercising your rights. We may need to verify your identity before acting on a request. You may appoint an authorized agent to make a request on your behalf; we will require proof of that authorization and may need to verify your identity directly. We will respond within the time required by law.

Complaints If you have a complaint about how we handle your personal information, please contact us. Depending on where you live, you may be able to appeal our decision or file a complaint with your local data protection authority.

International transfers We may transfer, store, and process your personal information outside your country. Where information is transferred from the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination country has been found to provide adequate protection.

Changes to this policy We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised "Last updated" date, and we will give notice where required by law.

Contact For questions about this Privacy Policy or to exercise your rights, email g3dprintsupport@gmail.com or write to us at 20723 Chase Street, Winnetka, CA 91306.